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D. Shaw
07.18.19, 18:54
Intelligence 360 LLC.

We are very pleased with the personal customer service we have received with our new security service provider. The owner is available, prompt and very attentive to our needs. We would highly recommend him for security service and camera surveillance. He is very knowledgeable and will recommend the product that best meets your needs.
Shatia White
07.18.19, 18:45
Mr. Barnes and his team did an excellent job at my house. He displayed excellent communication, professionalism, and service. I had not idea how I wanted my loving set up and he gave me perfect suggestion. Also, I purchased an alarm system and he integrated everything with my entire house (garage, lights, front door) using Alexa. I would highly recommend his Intelligence 360 over ADT and any other alarm company. One thing that he stated was, “if I would not put it in my home, I surely wouldn’t put it in yours.” Most companies try to sell you on things, but Mr. Barnes did not try to sell me on anything.
Celestine Knox
07.18.19, 18:43
I just want to share a little about my experience with this company, I have had alarm systems in the past. But Intelligence 360 is the best one yet. When I called around looking for a system. It was just companies that just wanted your money, until I called Intelligence 360. We got a home security system along with cameras and a video door bell. We love it. I ask so many questions all the time and they never make me feel bad for not knowing. They are always present and professional. If you are looking for a security system and you want to feel like the company cares about you and your safety This is the one I recommend.
Joe Herzog
07.18.19, 18:40
Very professional and straightforward company. I highly recommend Intelligence 360. Mr. Barnes (retired law enforcement) came to my house and did a walk through, then went over what he thought was best for the security set up of my home. He wasn't a pushy salesman like the folks at ADT. Top of the line equipment and service
Michael Graise
04.25.19, 17:47
Re: Nest Security Installment

This letter is to say how overly please we are with the installment of Intelligence 360 LLC as our provider for our home security system. We are so grateful for Mr. Barnes (owner) taking the time to explain in detail everything to us and advise us on what would work best for our home.
By Mr. Barnes being so knowledgeable and professional about his business and equipment he was able to answer all of our concerns about our purchase and so much more. We especially appreciate the fact that he took his time to really make sure that we had a clear understanding about our equipment. Our security camera is so much more than we expected, making us think why had we not did this sooner. We were so very pleased from start to finish!!!

Michael Graise
Home Owner
04.25.19, 17:42
"Mr. Barnes is extremely knowledgeable, personable and communicative! I had a great experience when deciding which alarm system to go with. I would highly recommend Mr. Barnes and his services.... you won’t regret it!!!!"

Larry Powell
01.24.19, 03:51
We recently updated our home alarm system. We chose Intelligence 360, LLC as our new provider and was pleased with their service from the very first contact. The representative was professional, knowledgable, patient and respectful. I would highly recommend Intelligence 360, LLC to anyone needing a residential or business alarm system. They have the state of the art equipment and able to explain it's operations in an easy to follow manner. Please feel free to contact me if you have any questions or concerns.

Larry J. Powell
Alisha Williams
11.26.18, 01:48
I have been with Intelligence 360 LLC from day one. I have had nothing but professionalism and excellent customer service care from Mr. Barnes(owner), each and every time that I have spoken or met with him. He is very responsive at addressing any issues or concerns that may arise. His knowledge in this field of technology gives me a sense of security each and every day. We love our security and monitoring system.
Thanks for what you do!
Alisha Williams
Pastor Martin Bread From Heaven Outreach COGIC
11.26.18, 01:36
Had surveillance equipment installed at our church. We are pleased with the service and equipment well received. I highly recommend Intelligence 360 to anyone seeking surveillance equipment.

Pastor Martin
Bread From Heaven Outreach COGIC
Earl D. Finney
11.15.18, 04:30
We are very pleased that we contacted Mr. Jay Barnes of Intelligence 360 . Immediately he informed us that there were not enough sensors to cover the square footage of our home. Without proper sensors in place that along will compromise our security in the home. Mr. Barnes and his assistant worked many hours to ensure that our system was in that same day and he gladly returned to answer any questions or concern that we had. The team was very professional and treated our home with respect. Without reservations I will recommend Intelligence 360 to others.
Kecia Larkins-Austin
10.09.18, 02:08
October 3, 2018
To write a short review on my experience with Jay Barnes and his company, Intelligence 360 LLC, is somewhat difficult. I say that because you have Jay Barnes the person and Jay Barnes the expert. The need for me to have a security system became apparent. My mother, daughter and son-in-law continued to remind me although my community is “safe” I do have a crazy work schedule. I no longer have the four-legged alarms to alert and ward off unwanted individuals. I was enquiring about a security system. I was asking a good friend about his security system and if the system did meet, his security needs. He referred me to Jay Barnes. Jay Barnes and I met to assess my home and discussed at great length a system that fit my home. He is definitely knowledgeable in his craft. Unlike the “commercial” companies that come across as impersonal, Jay is genuine with knowing you/your family to determine the best home or business protection system. He will not settle for anything less or more than what you need. I mentioned to my mother the security system he suggested. My mother became very interested and wanted to comparison with her home security system. She asked if Jay would be willing to talk with her. Jay was more than happy to do so. He offered suggestions and extended his time if she had further questions. My mom was very appreciative and applauded Jay with his knowledge of his business and his customer service. I definitely will refer Intelligence 360, LLC to anyone in need of a security system. I appreciate the customer service and care given by Intelligence 360, LLC.
Kecia Larkins-Austin
Tan R. Stephens
06.25.18, 17:33
“The knowledge of products/industry combined with their commitment to customer service excellence makes Intelligence 360, LLC second to none. There is a sense of caring felt every time I speak with Mr. Barnes (owner). He's just not trying to sell me something, he truly advises me on the best products and services that cater to the needs of my family. Being a traveling professional and a caregiver to a parent that lives in my home, having visibility and control of my security system at my fingertips has been wonderful. Discontinuing service with my previous service provider, a national well-known name, was the best move I ever made relating to home security.”

Tan R. Stephens
Christine C.
06.25.18, 16:04
We could not be happier with the level of service and knowledge provided by Intelligence 360 LLC. We have peace of mind knowing that we are safe with our security system, and Mr. Barnes made some fantastic suggestions to keep our entire house connected. We can control our security system, thermostat, and have peace of mind with our video doorbell. He has even improved our WiFi signal (which was pretty much non existent before). This has come in handy many times when we are out of town. Our video doorbell even helped us rescue our dog that ran away while on vacation. We were sent a motion notification to our phone, and I was able to call the neighbors to have them help return her home safely.
Mr. Barnes is knowledgeable, professional and friendly to work with. He always suggests or provides the most sensible solution, without just trying us to sell something. He always has our families bet interest at heart...and we couldn’t be more appreciative.

Christine C.
Stephanie C.
06.25.18, 15:32
Intelligence 360 provided me with a comfort that no one else could have during my mother’s last days on this earth. The camera for me to watch over her at ALL times day or night to witness any and all things around her. It gave me comfort knowing I had her protected at all times. It even captured her last moments and events immediately that followed. I was able to even download the recordings to my phone!!! I often look at that video and it reminds me of all the love that surrounded mom that I know she felt and took with her. Intelligence 360 allowed what would have just been a memory to become a physical reference. For that I am forever grateful.

Thank you ~ Stephanie C.
Shanda C.
02.08.18, 01:38
Thanks to Intelligence 360 I have full confidence that my doggy daycare will flourish.
The quality of the audio system is phenomenal and the central vacuum unit has made my life
so much easier. His expertise and professionalism is unmatchable.
Thanks again and I definitely recommend using this company.


Shanda C
Fur Babies
Doggy Daycare/Boarding
Daryl Foster
01.29.18, 04:13
I’m the property manager of a senior citizen apartment complex in Cincinnati, OH, and Intelligence 360 Technology Solutions helped us by installing our security camera system, our WiFi system, and our PA/touch screen sound system. I am satisfied with the excellent service that we received, and I recommend Intelligence 360 Technology Solutions to develop your system.

Daryl Foster, Property Manager
Shiloh Adventist Garden
C. Todd
01.10.18, 12:48
Intelligence 360 deserves a 5 star rating from me. The personal and professional treatment that I received from the owner made me feel special. To know that there is someone who actually cares about you, your family, and your property sold me. Mr Barnes took the time to show me all the ends and outs of all my equipment that he installed at my home. He even took some phone calls to walk we through a small problem. Customer service is a key component that I look for when searching for a business to do work with. Intelligence 360 has that. I have the utmost confidence in Mr Barnes and Intelligence 360. I would recommend the company to whom ever asks. I could only say one thing. Thank you Mr Barnes and Intelligence 360 for keeping me, my family, and my property safe. You will forever have my business.
Malvena T.
01.01.18, 00:00
Intelligence 360 LLC has been my alarm system provider since July 2014. During the service agreement I have had several entry doors replaced in my home and Mr. Jay Barnes provided a flexible schedule to ensure that the sensors were removed and reattached during installation. The difference between Intelligence 360 LLC and other alarm providers is that they provide exceptional customer care and consistently treat me with courtesy and respect.

Malvena T.
Johnetta Penn
12.27.17, 00:00
December 27, 2017
I am writing this letter on behalf of Mr. Jay Barnes owner and CEO of Intelligence 360 LLC. I have known Mr. Barnes since grade school, but had not seen him for many years. Mr. Barnes was so intelligent in school I always knew he would grow up and do great things. My husband wanted a surveillance system installed in our home and Mr. Barnes was highly recommended to him by a friend of ours. It did not surprise me to see him working in such a complex highly technical line of work. After all he was an amazing student!
Mr. Barnes came to our home to do a walk through. He also listened to our desire to secure our home with a system that we could utilize no matter where we were. Mr. Barnes was very professional and knowledgeable about the services he provides. He was very thorough with explaining what we should look for and expect out of a surveillance system. After educating us, he provided us with the best system to protect our family. He answered all our questions, and he made us feel comfortable asking as many questions as we needed to, so that we were comfortable with our choice. Mr. Barnes laid out a timeline for the work that was to be done. He forwarded that information in writing within a reasonable amount of time.
Mr. Barnes came through with his team of workers, and did a beautiful job installing our surveillance system. It was almost as if they were not there and I was able to continue with my daily routine. I felt very comfortable because they were so polite, cleaned up as they went along, and they were quiet.
I was so pleased with the work Mr. Barnes Intelligence 360 did, we hired him to do a more extensive job on a new home we had built. This time we had a alarm system, central vacuum system, surround sound system, high tech video doorbell and surveillance system installed.
A portion of this work was done after we moved in, and once again the experience was the same. Very organized, clean, quick, and quiet. I highly recommend this company for your home security needs and much more.
Johnetta Penn
Carlos Sherman
11.20.17, 19:00
When I began to write a testimonial this could of easily been a five page letter. Instead I'll just tell you what sold me on Intelligence 360.

The owner of the company actually took time out of his busy schedule to pay me a visit. Mr. Barnes was very patient and understanding about my needs and concerns to keep my family safe and secure . 

He was so understanding that he refused my business! You see what I initially requested from Intelligence 360, Mr. Barnes refused to provide because I was attempting to take a bunch of short cuts that would of hurt me and cost me a ton of money in the long run. 

Mr. Barnes explained his company works off of integrity and though he would of made a lot of money off of me, he was more concerned about the quality of equipment I was purchasing and didn't want to install junk equipment in my home.  Mr. Barnes made it very clear that he wouldn't do something in my home, that he wouldn't do in his own. I've been a pleased customer every since.

The customer service I've been provided by Intelligence 360 and it's employee's have been phenomenal every since that visit. I've never done business with a company that makes me feel like family.
Thank you Intelligence 360!!!!!!!!

Carlos Sherman

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